Customer Service/
Technical Support

Tel: +1 800.874.9789
support@photomet.com

Photometrics (Tucson)
3440 E. Britannia Dr.
Tucson, AZ 85706
Tel: +1 520.889.9933

Photometrics (Surrey)
19535 56th Avenue, Suite 101
Surrey, BC
Canada V3S 6K3
Tel: +1 604.530.5800
Fax: +1 604.539.1825

Software Downloads

IEEE-1394
Thesycon 1394 Stack Installer In recent updates, Microsoft released two hotfixes which updated their FireWire stack file. However, these updates cause performance drops in the functionality of Texas Instruments (TI) FireWire Controllers which ship with Photometrics cameras. These performance drops manifest with the following symptoms:
-Image Tearing
-Interference Lines
-Black Images
-Reduced Frames-per-second

Installing the Thesycon 1394 stack fixes these problems by replacing the default Microsoft stack. This remedies any problems caused by the updates.

The Thesycon FireWire stack has been thoroughly tested and does not cause any other conflicts or problems with any devices.

Turbo 1394 Firmware Update Update includes stability fixes for all Photometrics FireWire cameras

Windows

PVCam 64 bit Installer.exe

PVCam 32 bit Installer.exe

This version of PVCam introduces support for 64-bit operating systems.

-Please note that the 64-bit driver currently only supports Photometrics FireWire cameras.

Application programming interface for Photometrics digital cameras supports Windows 2000, XP, and Vista. For use with Windows 7, please install the Thesycon 1394 stack available for download above.

For more information about PVCAM, click here.


(NOTE: For Princeton Instruments-compatible downloads, including PVCAM, click here.)
Legacy PVCAM A collection of old non-supported Windows PVCAM releases, for your legacy hardware configuration.
RSConfig 3.1.1.7 Allows PVCAM 2.7.7 users to run multiple cameras simultaneously

(NOTE: DO NOT USE this version of RSConfig with Princeton Instruments cameras.)
RS Image 1.9.2 Software package customized for general imaging applications

Mac OS-X
PVCAM 2.7.7 / RS Image 1.5.1 Supports 10.3.9 - 10.5.x

Application programming interface for Photometrics digital cameras + software package customized for general imaging applications

Linux
PVCAM 2.6 This driver is provided as-is! Due to the installation process required in Linux 2.6, Photometrics is not able to provide support for this version of PVCAM. For more details, please click here.

Photometrics μManager Open Source Microscopy Software
Micro-Manager 1.3 μManager is an Open Source software package for imaging and control of automated microscopes on multiple platforms (Windows, Mac and Linux). Together with ImageJ, a popular image processing package, μManager provides a comprehensive imaging solution – comparable to commercially available ones.

This download supports the Evolve camera's advanced feature set. For more information about Micro-Manager and ImageJ, visit http://www.micro-manager.org


HQ2 Camera Update
HQ2 Camera Update Installer This update is required for people who are experiencing a power-up problem with their CoolSNAP HQ2.

NOTE: Make sure that no other program is open while the camera is being updated.


THIRD-PARTY SOFTWARE