Customer Service/
Technical Support

Tel: +1 800.874.9789
support@photomet.com

Photometrics (Tucson)
3440 E. Britannia Dr.
Tucson, AZ 85706
Tel: +1 520.889.9933

Photometrics (Surrey)
19535 56th Avenue, Suite 101
Surrey, BC
Canada V3S 6K3
Tel: +1 604.530.5800
Fax: +1 604.539.1825

PRODUCT SUPPORT

Need help finding a product? Click here to view all products.

Customer Assurance



SOFTWARE DOWNLOADS

Download software, software upgrades, and drivers for your system by using the menu above, or view Software Downloads index.

Photometrics Camera Support for Vista
64-bit PVCAM for IEEE-1394 cameras:
Coming Soon: Support for 32-bit applications running on Vista (32- and 64-bit) for IEEE-1394 cameras

Vista support for non-IEEE-1394 cameras:
Currently not supported




CUSTOMER ASSURANCE PROGRAM

Photometrics Customer Assurance Packages provide a comprehensive support umbrella to maximize equipment productivity, including training, equipment maintenance, rapid response and loaner equipment. More...




SERVICE REQUEST ORDER

SRO Status




ONLINE SUPPORT

WebEx technology allows Photometrics to provide camera diagnostics and support via the internet!

Email us at pmcservice@photomet.com to schedule a WebEx session, obtain pricing details, or learn more about this service.

webex




CONTACT OUR SUPPORT TEAM

Please submit our Technical Support Contact form for first-line support.

webex